SERVICE SOLUTIONS

Local Coverage with Global Support

When you buy a water purification system from RIONS you will benefit from our comprehensive range of maintenance services to suit your needs and designed to support your system.
Our highly trained technical team & service engineers will apply their expertise to the installation, validation and maintenance of your water purification system. We aim to provide 100% uptime for our equipments.

Installation and Training

Before, during and after the installation our engineers will answer any questions you have regarding the process. Tailored user training can be provided. Our products have easy to use manuals and include quick consumable guides.
You will be able to choose from a wide range of services depending on your application, operation and budget. Selecting the right level of service will:
  • Maximize capacity and availability
  • Meet water quality and quantity requirements
  • Optimise operating costs
  • Extend equipment life
  • Prevent expensive lost production
  • Ensure peace of mind

Validation Support Service

RIONS provides a validation support service for all of its water purification systems. All of our validation engineers around the world are trained abroad by our suppliers at their factory by their dedicated validation training specialists
Successful qualification is guaranteed with our easy-to-use validation support manual. All documentation is integrated into the single manual which includes:
  • Installation Qualification (IQ)
  • Operational Qualification (OQ)
  • Performance Qualification (PQ)